Water or sewer trouble never happens on your schedule. If you live in Prospect Bay, knowing exactly who to call can save time, money, and stress. This quick local guide gives you the right contacts for emergencies, leaks, billing, and utility locating, plus what is your responsibility versus the county’s. Let’s dive in.
Who runs water and sewer in Prospect Bay
Queen Anne’s County Sanitary District provides and maintains Prospect Bay’s public water and sewer systems. For emergencies and service issues, the county is your first call. You can confirm current service areas and contacts on the county’s Sanitary District page at Queen Anne’s County Sanitary District.
When to call and for what
Sewer backup or overflow
- Call the Sanitary District at 410-643-3535 immediately. The county asks you to call them first so they can determine if the issue is in the public main or your private line. After hours, the same number routes to county emergency dispatch. See county guidance at Sewage Backup.
- Stop all water use inside the home and keep people and pets away from any spill.
No water or water main concern
- Call the Sanitary District at 410-643-3535 if you lose water service or see water flowing in the street or right of way.
- If the leak is inside your home, shut off your interior water and contact a plumber. Still notify the county if you suspect a public main issue.
Meter issues or leak reporting
- Call 410-643-6813 to report meter problems, suspected leaks, or to coordinate meter access.
Billing, payments, and account changes
- Call 410-758-2574 for billing questions, payments, and to set up or transfer service when you move in or out.
After-hours and weekends
- Use 410-643-3535 for all after-hours water or sewer emergencies. Calls are answered by county emergency dispatch. The county confirms this process on its Sewage Backup page.
County vs. homeowner responsibility
Understanding where the county’s job ends and yours begins helps you act fast and avoid extra costs.
- County responsibility: Public mains in the street and the treatment and collection systems they operate. The county will address problems found in those public systems. Learn more on the Sanitary District page.
- Homeowner responsibility: Your private service lateral from the house to your property cleanout or connection point, plus all interior plumbing and fixtures. If the blockage is on the private side, you will need a plumber. The county outlines how they check the cleanout to locate the issue at Sewage Backup.
- Keep your cleanout accessible: Knowing where your cleanout is and keeping it clear helps technicians diagnose problems. The county also recommends using proper test plugs or backflow protection and reviewing insurance coverage for backup events.
HOA vs. county: who handles what
Prospect Bay’s HOA and country club manage neighborhood amenities like the marina, docks, pool, clubhouse, and common areas. For those topics, contact the community’s management listed on the Prospect Bay Country Club site. Water and sewer infrastructure and emergencies are handled by Queen Anne’s County Sanitary District.
Before you dig in Prospect Bay
Call 811 before any digging or major landscaping so utilities can be marked. For the Eastern Shore, Miss Utility of Delmarva coordinates locate requests. Start here: Miss Utility of Delmarva. Note that One-Call marks member-owned utilities; private on-property lines beyond the meter may require a private locator.
Simple steps during a backup or leak
- Stop using water in the house immediately.
- Call the Sanitary District at 410-643-3535.
- Keep people and pets away from spills.
- Know your cleanout location and keep it accessible for technicians.
- Avoid flushing wipes or similar items. Even products labeled “flushable” can clog lines, as the county warns at Sewage Backup.
Save these numbers
- Sanitary District emergencies and service: 410-643-3535
- Meter readings and leaks: 410-643-6813
- Billing and account services: 410-758-2574
- Miss Utility (call before you dig): 811
If you are planning a move to Prospect Bay or the greater Eastern Shore, local knowledge makes every step smoother. For neighborhood guidance and a results-driven plan to buy or sell, connect with Chuck Mangold, Jr..
FAQs
Who manages water and sewer in Prospect Bay?
- Queen Anne’s County Sanitary District operates the water and wastewater systems that serve Prospect Bay, as listed on the county’s Sanitary District page.
What number do I call for a sewer backup or no water in Prospect Bay?
- Call the Sanitary District at 410-643-3535. The county answers this number 24/7 and after-hours calls route to emergency dispatch, per Sewage Backup.
Who is responsible for a clogged private sewer line at my Prospect Bay home?
- The homeowner. County crews will investigate, but if the blockage is on the private side you must hire a plumber, as explained at Sewage Backup.
Where do I report a water meter problem or leak in Prospect Bay?
- Call 410-643-6813 for meter readings or leak reports, per the county’s Sanitary District information.
Who handles HOA docks, slips, or the pool in Prospect Bay?
- Contact the Prospect Bay Country Club/HOA management listed on the Prospect Bay Country Club site. These are separate from county water and sewer services.
How do I get utilities marked before digging in Prospect Bay?
- Call 811. Miss Utility of Delmarva coordinates locate requests for the Eastern Shore. See Miss Utility of Delmarva for details.
